Terms & Conditions – Dawn Arts & Crafts

Introduction
Welcome to Dawn Arts & Crafts. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before engaging with our platform or making a purchase.

1. General Information
Business Name: Dawn Arts & Crafts
Address: Naid Doori Nowshera, Near JK Gas Company, District Srinagar, Jammu and Kashmir, Pin: 190011
Contact Details: +91-9906497255, +91-9906808777
WhatsApp: +91-9906123405

2. Acceptance of Terms
By using our website, you accept and agree to be bound by these Terms and Conditions, along with our Privacy Policy. If you do not agree with any part of these terms, you should not use our services.

3. Products & Orders
We offer a wide range of handcrafted items, including home decor, textiles, and bespoke pieces. Please note that:
– All products are subject to availability.
– Images on the website are for representation purposes only; slight variations in color and design may occur due to the handmade nature of the products.
– We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability or errors in the description or pricing of the product.

4. Pricing & Payment
– All prices listed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.
– We accept payments via credit/debit cards, online transfers, and other recognized payment gateways.
– In case of pricing errors, we reserve the right to cancel orders and refund the payment.

5. Shipping & Delivery
– Shipping times and charges are calculated at checkout based on your location.
– We aim to deliver products within the estimated timeframe; however, unforeseen circumstances may cause delays. Dawn Arts & Crafts is not liable for delays caused by third-party carriers.
– Any customs or import duties for international deliveries are the responsibility of the buyer.

6. Return & Refund Policy
– We accept returns within 7 days of delivery if the product is damaged or defective.
– To be eligible for a return, the item must be unused and in the same condition as received. Proof of purchase is required.
– Refunds will be processed to the original method of payment once the returned item is inspected and approved.

7. Intellectual Property
All content on this website, including images, text, graphics, and designs, is the intellectual property of Dawn Arts & Crafts and is protected by copyright laws. Any unauthorized reproduction or distribution of this content is prohibited.

8. Limitation of Liability
Dawn Arts & Crafts shall not be held responsible for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

9. Changes to Terms & Conditions
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and continued use of the website constitutes acceptance of such changes.

10. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Phone: +91-9906497255, +91-9906808777
WhatsApp: +91-9906123405

Thank you for choosing Dawn Arts & Crafts!

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