Shipping Policy – Dawn Arts & Crafts

At Dawn Arts & Crafts, we are committed to delivering your handcrafted products with care and efficiency. Please review our shipping policy for important details about how we process and deliver your orders.

1. Processing Time
– All orders are processed within 2-3 business days after payment confirmation.
– During peak seasons or holidays, processing times may be extended. We will notify you of any delays.

2. Domestic Shipping
– We offer delivery across India. Shipping charges are calculated based on the destination and weight of the order and will be displayed at checkout.
– Estimated delivery time within India is 15-20 business days, depending on your location. Remote areas may experience slightly longer delivery times.

3. International Shipping
– We ship internationally to select countries. International shipping rates and delivery times will be calculated at checkout.
– Please note that customs duties, taxes, and import fees may apply to international orders. These charges are the responsibility of the buyer and vary based on the destination country.

4. Shipping Confirmation & Tracking
– Once your order has been shipped, you will receive a confirmation email with tracking details to monitor your package’s progress.
– Please allow 24-48 hours for tracking information to update after receiving the confirmation.

5. Shipping Delays
– While we strive to meet estimated delivery times, occasional delays may occur due to unforeseen circumstances such as weather, customs clearance, or carrier issues.
– Dawn Arts & Crafts is not responsible for shipping delays caused by third-party courier services, but we will assist in tracking and resolving any issues.

6. Undeliverable Packages
– If a package is returned to us due to an incorrect address, refusal of delivery, or failure to collect the package, we will contact you for further instructions. Additional shipping fees may apply to resend the package.

7. Damaged or Lost Packages
– In the event that your package is damaged in transit, please contact us immediately with photos of the damage and packaging.
– If your package is lost during transit, we will work with the courier service to locate or replace the order as needed.

8. Contact Us
If you have any questions or concerns regarding shipping, please reach out to us at:
Phone: +91-9906497255, +91-9906808777
WhatsApp: +91-9906123405

Thank you for shopping with Dawn Arts & Crafts!