Welcome to Dawn Arts and Crafts! We are committed to providing you with an exceptional shopping experience, including reliable and efficient shipping services. Please read our shipping policy carefully to understand our shipping processes, delivery times, and associated costs.

Shipping Destinations

We ship our products to various locations around the world. However, some restrictions may apply depending on your location. If you have any questions about whether we can ship to your address, please contact us at contact@dawnartsandcrafts.com.

Processing Time

– All orders are processed within 2-3 business days.
– Orders are not processed or shipped on weekends or holidays.
– If we are experiencing a high volume of orders, shipments may be delayed. We will notify you of any significant delays.

Shipping Rates and Delivery Estimates

– Shipping charges for your order will be calculated and displayed at checkout.
– Delivery estimates depend on your location and the shipping method selected. Please note that delivery times are estimates and not guaranteed.

Shipping Methods

We offer the following shipping options:
– Standard Shipping: Delivery within 30 business days.
– Expedited Shipping: Delivery within 15 business days.

Order Confirmation and Tracking

– Once your order has been processed, you will receive an order confirmation email with your order details.
– When your order is shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track your order.

Customs, Duties, and Taxes

– Dawn Arts and Crafts is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

– Dawn Arts and Crafts is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
– Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

– We offer international shipping to various countries. Shipping rates and delivery times may vary based on the destination. Approximate Time of Deliver: 20-30 Business Days.
– Customers are responsible for any additional fees, duties, or taxes that may be required by customs in their country.

Shipping Restrictions

– We do not ship to P.O. Boxes or APO/FPO addresses.
– Certain items may have shipping restrictions due to size, weight, or destination country regulations.

Lost or Stolen Packages

– Dawn Arts and Crafts is not responsible for lost or stolen packages. If your tracking information indicates that your package has been delivered but you have not received it, please contact the shipment carrier for assistance.

Incorrect Addresses

– It is the responsibility of the customer to provide accurate and complete shipping information. Dawn Arts and Crafts is not responsible for packages delivered to incorrect addresses provided by the customer.

Contact Us

If you have any questions about our shipping policy or need assistance with your order, please contact us:

– Email: contact@dawnartsandcrafts.com
– Phone: +91-9906497255
– Address: Dawn Arts & Crafts, Naid Doori Nowshera -190011, Jammu and Kashmir, India

Thank you for shopping with Dawn Arts and Crafts! We appreciate your business and strive to provide you with the best possible service.